Features

The hardest part of any job can be dealing with angry, upset customers. Here are the secrets to placating, and more importantly retaining such individuals

Corporate sabbaticals refresh tired executives, and are an underutilized strategic tool for improving bottom line results, says Rita Foley.

Companies expect a significant rise in commodity prices and offshore labor rates, while more than 60 percent say they cannot successfully mitigate inflation.

Richard Schooling, chief executive of multi-marque car leasing and fleet management company Alphabet, explains how companies can leverage innovation to fuel the supply chain.

Global business news

Sodexo Engage, specialists in employee and consumer engagement, has announced the appointment of Burcin Ressamoglu as Chief Executive Officer. 

Infrastructure Ontario and Metrolinx have named Crosslinx Transit Solutions (CTS)—a consortium of equal share partners ACS Infrastructure Canada, Aecon, EllisDon, and SNC-Lavalin—the preferred proponent to design, build, finance, and maintain the Eglinton Crosstown Light Rail Transit (LRT) project using the alternative financing and procurement (AFP) model.

In an industry as rigorously competitive as the gold production, Anaconda Mining Inc is a company of exploration that fundamentally strives for stability. The junior gold production company focuses its mergers and acquisitions target searches primarily on Canada and the United States, with a particular focus on Atlantic Canada.

Executive Insight

Each year we forecast how the labyrinth of technology advancements and consumer behaviour changes will redefine the Real Estate Contracting, Manufacturing, and Trading industries over the coming years. Consequently, we are always considering innovative ways to adapt and develop our offerings amid changing expectations of a demanding consumer

JLR is one of many UK car manufacturers heading into troubled waters.

"This shutdown is a short term measure, but the company has already laid off 1,000 jobs across the Midlands this year and more cuts will follow if things don't get better with Brexit and China.

"That will be the biggest worry hanging over the workers and unions during the next fortnight.

Business Blogs

Brazil’s economy has begun to recover since a series of economic and political crises which have dogged the country since 2013. Between Q1 2015 and Q4 2016, GDP shrunk in eight successive quarters. The lava jato (‘car wash’) scandal, which continues to rumble on, to date has indicted over 170 high-profile people and involved 16 of Brazil’s largest companies. 

SGS explain how they helped a pipeline company who encountered a blockage in one of their pipelines by using ultrasonic technology.