For most large businesses, rolling out a major initiative company-wide is always high-cost. Many companies plough ahead based on gut feel or a degree of manual financial analysis. So much more, however, can be gained through the rigorous business testing which is now possible using advanced technology, as Phil Marsland, European head of Applied Predictive Technologies, explains.

If the numbers stack up, why do so many mergers fail? Phil Dunmore outlines what every CEO should know prior to embarking upon a merger or acquisition.

Nick Cavalancia, vice president of Windows Management at ScriptLogic, explains how developing a power management strategy can save your business time and money, as well as providing a welcome boost to your green credentials.

Marlon Bowser, CEO of HTK, looks at how companies can get the most out of the increasing number of customer communication channels.

John Tschohl explodes three popular customer service myths. If you believe them, you’re in trouble, he says.

Stephen Archer, business analyst and director of Spring Partnerships, believes that the United States is declining rapidly as a superpower.

George F. Brown, Jr. offers four fundamental, measurable indicators to help determine if price pressures are real or not.

Kenneth H. Marks offers expert advice on how to increase the value of your company before a potential sale.

Women are unique, says Susan T Spencer. They lead in a different way from men—and that’s a good thing for business.

Emotional intelligence testing is an emerging trend, but it can have its pitfalls. Gabrielle M. Wirth offers some best practice advice to avoid legal challenges from emotional intelligence interviews and tests.

Wasting time, poor sales meetings, poor strategy, capping income, and playing favorites are destructive to morale and lead to poor performance, says John R Treace.

Getting ready for future competition from companies in China and other emerging markets is not an optional activity.

Sustainability is now a bottom line issue that big business needs to integrate into its strategy. Adrian Kirby offers expert advice on how to maximise your returns by leading the green revolution.

When implementing a lean programme, business leaders should not overlook the role that an organised workplace could play in its success.

Customer defaults are an unfortunate fact of life. David Taylor, Chairman & CEO of OnGuard explores how intelligent software can help credit managers spot and interpret the ‘red flags’ that indicate a customer is in financial difficulty.

The long road to compliance is daunting for many companies in today’s business environment—largely because the journey never quite ends. Jamie Stewart, UK managing director of Exact, explores the potential of enterprise solutions to tackle the challenges.

Ricoh executive vice president Ian Winham makes frequent trips down the acquisition road. Here, he offers insights on what works, and a novel idea on what’s next.

Hugh Williams of Hughenden Consulting explains why implementing a single supply chain planning process is a crucial move in the race for competitive advantage.

Martin Ashcroft reports on a study of the world’s top 100 sustainable companies, which ranks their performance in terms of how they manage environmental, social and governance (ESG) issues.

The US antidumping law is not working, says William E. Perry. It destroys US jobs instead of protecting them, while Trade Adjustment Assistance for Firms (TAAF) could be just what they need.

Jeffrey Liker and Mike Rother, world renowned authorities on the Toyota Production System, argue that lean is not just about using tools to improve operational processes, but more about perfecting the improvement process itself.

Despite the high percentage of failed combinations, companies remain on the lookout for acquisition opportunities. George F. Brown, Jr. offers expert strategic advice for potential purchasers.

Equipment rental dealers need technology solutions to manage their fleet, their customers and their supply chains. Thomas R. Cutler examines the requirements of this complex industry.

If your policy is to automatically discard résumés belonging to candidates you deem as “overqualified,” it’s time to rethink your strategy. Maribeth Kuzmeski explains why.