Features

A hot celebrity can get press coverage for a brand, product or fashion designer’s name. Here are four easy steps to red hot, red carpet product placement from Susan J. Ashbrook.

Even if everyone seems to have their sights set on you, there are strategies you can employ to move out of the range of price-based competition, says George F. Brown, Jr.

Steve Yurick describes the recent advances in voice directed warehouse technology that can have a significant effect on distribution efficiency.

A project assurance methodology transcends traditional project management barriers for successful software implementation, says Rob Prinzo.

Retail sales does not have to be a two-trick pony. Mark Ryski offers five ways to drive customer conversion rates in your stores.

As federal funding declines, a report from the Urban Land Institute in conjunction with Ernst & Young warns of the strain on US cities to maintain assets and build infrastructure projects.

Rather than compete simply on price and quality, says John Tschohl, create a service culture and watch your sales soar.

Rob Greenslade of Centralis discusses the impact of cloud transformation in the desktop environment and warns of the dangers in adopting ‘bargain’ fixed-price DaaS offerings.

In the light of current energy issues, Toni Johnson looks at the potential of natural gas to fill some gaps.

Fahad Al Gergawi, CEO of Dubai’s Foreign Investment Office, offers his perspective on a new report from the Economist Intelligence Unit on the Gulf Cooperation Council’s trade and investment strategy.

Top-down strategy is dead. Modern strategy is middle-up—involving cross-functional teams and interactive workshops. Paul Christodoulou discusses this new approach to strategy development that can tap the hidden strategic ideas within your senior team to constantly refresh your competitive advantage.

Lean management is often perceived as something just for large organisations. Glyn Finney, product leader at global management consultancy firm Simpler Consulting, outlines the opportunity for small and medium enterprises (SMEs) to reduce costs, increase efficiency and improve customer service using lean.

A positive contact centre culture is the core to providing great customer service. But what is culture and why is it so important that we understand it and work to improve it in contact centres?

The best Microsoft Gold Partners consider themselves strategic partners for their clients, not merely technology solutions providers, says Thomas R. Cutler.

Technology can relieve the increasing pressure on job shops, machine shops and make-to-order manufacturers, but choosing the right system is the major imperative, says Thomas R. Cutler.

Supply chains have extended right across the globe via the Internet. Scott Klososky explains how to get your message to go further still by making social technologies relevant to your business.

To make sure your business is prepared for anything, you need more than just a plan, says Ray Bryant, CEO of Idappcom.

Jim Beqaj offers his expertise in how to sustain yourself in employment by finding your FIT in your target rich environment.

There must be fifty ways, we suppose, but George F. Brown, Jr. and David G. Hartman tell us in detail about the five essential factors for being successful in China.

John Shook, Chairman and CEO of the Lean Enterprise Institute, says we need to rethink the way we manage our supply chains after the earthquake and tsunami in Japan.

Morale and execution are the cornerstones of powerful sales organizations, but while execution can easily be measured, morale is more of an art than a science, says John R. Treace.

Corporate sabbaticals refresh tired executives, and are an underutilized strategic tool for improving bottom line results, says Rita Foley.

Thomas R. Cutler investigates the role of automated guided vehicles and the need for independent experts to facilitate their implementation in food and consumer packaged goods.

Electricity supply is a crucial ingredient of any supply chain, but in South Africa, urgent action is required to restructure the electricity distribution industry (EDI), as Dr. Willie de Beer explains exclusively to Martin Ashcroft.