Features

‘Going green’ can no longer be viewed simply as an optional consideration for business owners—it is fast becoming an operational imperative, as Abbey Petkar, managing director of Magenta Security Services, explains.

Positively encouraging your current clients to mingle with your prospective clients would sound risky to even the most successful of businesses—but not if you base your operations on an honest and straightforward approach,  as Becky Done finds out from Derek Buchanan, CEO of Episys.

As tempting as it might be to sit back and breathe a sigh of relief as the global economic situation begins at least to stabilise, there is plenty that manufacturers can do now to take advantage of the early signs of recovery.

If necessity is the mother of invention, then the same must be true for reinvention, too. It’s certainly true for Ricoh—once regarded as a manufacturer of office equipment, the company has been undergoing something of a transformation. Becky Done talks to Carsten Bruhn, VP of Ricoh Global Services Europe, to find out more.

Kenneth H. Marks offers a framework for planning successful deals.

Bob Vormittag, CEO, VAI, discusses the essential components for any business to compete in the new economy—improve practices, enhance customer service and perfect product lines.

Thomas R. Cutler outlines the advantages of simultaneous picking strategies in light-directed order fulfillment: pick-to-light, pick-to-display, and now build-to-light.

Dr. Abdullah Telmesani offers a simple but profound test for making ethical decisions in business—a useful guide for board members and executive committees to clarify the ethical basis for executive choices.

The Brussels-based EFQM, formerly the European Foundation for Quality Management, has had a busy 12 months—and its schedule for the coming year doesn’t look to be any less hectic either.

Celebrating its 20th anniversary this year, The Lanesborough is renowned for quality and service. Front of house manager Michael Naylor-Leyland explains to Gay Sutton how this enviable reputation has been achieved.

The priority of most private investors is to see a healthy return on their outlay—with ethical considerations coming second. But the two do not have to be mutually exclusive, as Becky Done finds out.

Trading electronically makes great strategic sense for buyers and suppliers alike; but technical complexity can be a barrier to realising the benefits of enhanced supply chain visibility.

Outsourcing your non-core processes to the experts can save your business time and money, freeing up your resources to focus on what you do best. Becky Done talks to Danila Meirlaen, VP for Business Process Outsourcing, HP Enterprise Services EMEA, to find out what’s involved.

What businesses actually want from their sales and operational planning, says Andrew Kinder of Infor, is the ability to explore ‘what if’ scenarios across the business quickly and accurately.

Many corporations like to think they have best practice processes already in place. Are you really in the top 25 percent?

Chris Moyer, EMEA chief technologist with HP Enterprise Services, outlines ways of ensuring that today’s innovation doesn’t become tomorrow’s legacy.

The World Cup didn’t teach us anything we didn’t already know about the England team; but it will provide valuable lessons for CIOs and network managers, says Adrian Thirkill, global customer operations director, Easynet Global Services.

It is tempting to think of supply chain risk in terms of a catastrophic and unpredictable event; but potential threats are often closer and more preventable than many people think, as Andrew Kinder explains.

Building a green supply chain might be an easier process than it first appears. Paul Tatam, sales and marketing director EMEA at Inovis, looks at some tangible steps organisations can take to reduce their impact on the environment.

Martin Ashcroft traces the development of strategic management into the 21st century.

Green tips from the Cheetah team.

Thomas R. Cutler offers some advice on how to avoid failures when updating a distribution center.

Jayne Flannery talks to Donald Stamets, hotel manager at the Ritz-Carlton Hotel at Palm Beach, Florida, about the unique and inspiring qualities of this one-of-a-kind ocean-front resort.

The first article in a three part series on retail sales and operations planning explains why retailers are increasingly exploring a model which has long been a staple of manufacturing management