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Operations: Customer service

A positive contact centre culture is the core to providing great customer service.

Agro Amazonia

Director Roberto Motta explains how the company is helping Brazilian farmers increase productivity, build a safer workplace, and reduce their impact on the environment.

Radar Iron

In the 15 months since listing on the Australian Securities Exchange, junior exploration company Radar Iron (ASX: RAD) has established a pipeline of iron ore prospects in the Yi

Shell to sell another refinery

Royal Dutch Shell is in exclusive talks with the Finnish fuel distributor St1 to sell the oil major's Swedish refinery, it has been announced.

Landsnet

Iceland has little in the way of natural resources with the exception of clean energy, which it is putting to good use to boost the economy, as Alan Swaby discovers.

Boeing 787 commences China tour

The Boeing 787 Dreamliner arrived yesterday in Beijing, marking its debut in mainland China.

Zesco

ZESCO Limited, ZambiaÔÇÖs national power provider, has been beset by problems, many of them a legacy of under investment and piecemeal growth: but these are now being addressed

African Rainbow Minerals

African Rainbow Minerals has recently embarked on another phase of expansion – this time mining a new commodity in a new country. Jayne Alverca takes to the copper trail.

Strategy: Exports

John J. Capela offers expert advice on how to cash in on the expanding global marketplace by becoming a successful exporter.

Minera Esperanza

Very much a Chilean business in every sense of the word, Minera Esperanza is committed to contributing to both the economic and social futures of local communities

World Titanium Resources

CEO Bruce Griffin talks about the potential of a highly expandable, high-grade mineral sands project in Madagascar.

Atmei Construction

Some companies grow by spreading their wings; but one South African company is continuing to focus on the original business sector it started with.

De Beers Debswana

The worldÔÇÖs largest diamond producer by value, Debswana is BotswanaÔÇÖs largest private employer and arguably the biggest contributor to the countryÔÇÖs economic growth

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