Top coachCoach USA is growing profitability through focusing on core services and delivering customer satisfaction. CEO Dale Moser spoke to Ruari McCallion. ItÔÇÖs not often you encounter a company that is happy with revenues 50 percent down on six years ago . . . . . .┬ábut Dale Moser, chief executive officer of Coach USA, is quite happy. ÔÇ£Our revenues are half what they were but weÔÇÖre more profitable,ÔÇØ he said. For over a year after 9/11, air travel was significantly down and passengers looked for other methods of transportation.

