Closing the mentoring gap


A survey conducted by financial software company Sage, shows that closing the ‘mentoring gap’ could help the UK’s 4.9 million small businesses double their chances of increasing turnover, generating millions of pounds for the UK economy. Sage also launches its Business Navigators campaign to encourage small businesses to make use of business mentors.

According to the company's research, there is a significant gap between those businesses who appreciate the value of mentoring and those who actually use mentors. Sage surveyed over 11,000 small and medium sized businesses in 17 countries and found that 89 percent of small and medium sized businesses in the UK acknowledge that mentoring can help them to succeed while only 22 percent are currently making use of business mentors.

Mentoring can have a significant impact over business success. According to the Department for Business Innovation and Skills nine out of ten businesses who had worked with a mentor said it had a positive impact on their business. It also found that nearly twice as many mentored business (44 percent) reported an increase in turnover, than non-mentored counterparts (23 percent). Similarly twice as many mentored businesses had hired more staff than non-mentored businesses.

Sage’s Business Index research found that business leaders would be most likely to turn to personal contacts for business advice, rather than experienced business specialists. More than a quarter of business decision-makers would be most likely to go to people they know personally for business advice and mentoring. Just four percent would go to ‘select business mentors’ as their first option for business advice. Sage Group Chief Marketing Officer Amanda Jobbins said: “Businesses that do not have access to, or choose not to make use of business mentoring are at a disadvantage. In our information rich age it can be difficult to know if you are doing the right thing. Mentors can play a big role in helping young businesses to navigate the sea of advice on offer.” There is a wide gap between those businesses who see the value of business mentoring and those who actually make use of it, she added. “We need to educate startups and small businesses about the benefits of mentoring and where to find them. According to a survey of our customers, nearly a quarter of UK businesses highlighted a shortage of information on mentoring as a barrier to its widespread adoption. While 22 percent said that a lack of proof that mentoring can help businesses to grow hindered its uptake.”

Brendan Flattery, CEO of Sage UK and Ireland (pictured), said: “Research has found that 70 percent of small businesses that receive mentoring survive for five years or more, which is double the rate compared with non-mentored entrepreneurs. Small businesses account for 99.9 percent of all private sector businesses in the UK and providing them with the tools and confidence to succeed can have a huge impact on the UK economy.

To back up its research Sage is launching Business Navigators to bring together some of the finest minds in business to help educate small businesses about the importance of business mentoring and how to establish a beneficial mentoring relationship. Brendan Flattery added: “Small and medium sized businesses are the engine room of the global economy and so we should all be doing what we can to ensure their success. Business Navigators will bring together leading business and mentoring figures to work out why this gap exists, what we can do to overcome it and how both parties can get the most from their relationship.”