Features

Strategy: Intellectual property

Most businesses know that intellectual property (IP) is important; but many are not really sure how to make the most of it. Yet a comprehensive IP strategy affects just about every aspect of a company’s day-to-day business.

Operations: Cloud computing

Many businesses are confused by the diverse offerings of cloud computing. However, for next generation EDI, the ‘managed cloud’ is a simple notion, as Steve Rees explains.

Supply chain: Operations management

Alan Braithwaite, chairman of LCP Consulting and visiting professor at Cranfield, outlines what challenges he foresees within operations management for the coming decade.

Sustainability: Green IT

Sumir Karayi, CEO of IT efficiency specialist 1E, discusses the ways in which businesses can reach a greater level of IT efficiency.

Strategy: Finance

Improving working capital has become a focus for every CFO and is crucial to business growth and profitability, says David Taylor. Yet current strategies often fail to recognize the role accounts receivable can play in reducing the cost of working capital, while also having a positive impact on customer relationships and even the wider economy.

Customer service

In today’s tough economy, small business owners are faced with the difficult task of doing much more with a lot less. Ed Hess reminds them that even though they might be making cuts to their prices and budgets, now is not the time to start cutting great customer service out of their business plans.

Strategy : Innovation

Leading in business is never easy, but if you do it with your head down, blocking out input from employees, you’re making a huge mistake. OfficeMax Founder and former CEO Michael Feuer explains that when you miss out on employee input, you miss out on big-time innovation.

Strategy: Business model changes

George F. Brown, Jr, CEO and cofounder of strategy consulting firm Blue Canyon Partners, shares his research on the challenges executives experience in implementing business model changes.

Lead story

Businesses in the US and the UK are paralyzed by a lack of self-confidence, says Stephen Archer. Processes and systems do not create wealth. Only organic growth through entrepreneurial innovation can do that.

Operations: Social media

Companies aiming to maximize the potential of social media need to think carefully about integrating the three pillars of people, process and technology, says Michael Brito.

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