Content about retail

May 18, 2012

South Africa’s AVI has acquired footwear manufacturer and retailer Green Cross, it has been announced.

South Africa’s AVI has acquired footwear manufacturer and retailer Green Cross, it has been announced.

AVI, whose licenced brands include Lavazza and Douwe Egberts Cafitesse in the food and beverage sector; and fashion names including Kurt Geiger and Lacoste, said the transaction represents a rare opportunity to acquire an established, category-leading brand of relevant scale with a solid record of profitable operations.

May 4, 2012

A winning combination to increase customer loyalty and revenues, epitomized by Apple and Amazon.

Walk into an Apple Store anywhere, and you will see one of the best and most successful retail operations in the world. An employee immediately greets you, asks what you need, and enters your name into a handheld device that registers you for the next available assistant.

May 2, 2012

IBM announced a definitive agreement today to acquire Tealeaf Technology, Inc., a leading provider of customer experience analytics software.

Extending its Smarter Commerce initiative, IBM announced a definitive agreement today to acquire Tealeaf Technology, Inc., a leading provider of customer experience analytics software that helps organizations react more swiftly to consumer trends in today's digital marketplace. Financial details were not disclosed.

April 24, 2012

Nestlé is finding its established philosophy of shared value and localisation appreciated in the world’s fastest changing society.

China espouses the concept of balance and in this it has a natural partner in Nestlé, a company that is finding its established philosophy of shared value and localisation appreciated in the world’s fastest changing society.

April 17, 2012

The eagerly awaited Deerfields Town Square Mall is just eight months from opening in Abu Dhabi. General manager Banu Tas talks to Gay Sutton about fulfilling the needs of the community.

The eagerly awaited Deerfields Town Square Mall is just eight months from opening in Abu Dhabi. General manager Banu Tas talks to Gay Sutton about fulfilling the needs of the community.

In December this year, the new Deerfields Town Square Mall will be opening its doors to the public in the Al Bahiya area of Abu Dhabi, providing a much needed blend of shopping outlets, entertainment venues, restaurants and family activities for the rapidly growing communities living on the mainland close to the Emirate’s island capital. 

March 7, 2012

The Retail Industry Leaders Association (RILA) in partnership with Auburn University released the third annual State of the Retail Supply Chain Report today.

The Retail Industry Leaders Association (RILA) in partnership with Auburn University released the third annual State of the Retail Supply Chain Report today.

The report findings reveal a shift by retailers and supply chain management (SCM) executives from cost cutting to growth. The report also places emphasis on multichannel retailing and explores how retailers are working to meet the increased consumer demand for continual access to products from any channel.

February 12, 2012

If JC Penney is the ACME department store of the 21st century, how can it be turned into a brand?

We were going to start today’s blog with a title in the form of a question. Something like, “Would you like a simpler system of price promotions when you go shopping?” or “Wouldn’t it be nice not to have to worry about coupons when you shop?”

We went with another title because the problem was that we couldn’t come up with a question where any rational consumer would have actually said “no.” We mean, come on, who wouldn’t answer “yes” to simpler pricing and not having to clip, save, and carry coupons.

February 10, 2012

American “retail treat” brand Dairy Queen opened its 500th franchise in China this week, and plans another hundred before the end of this year.

American “retail treat” brand Dairy Queen opened its 500th franchise in China this week, and plans another hundred before the end of this year.

The 500th DQ restaurant is located in the Hu Dong finance district in Shanghai, and is operated by Shanghai Shida Catering Management Company, which already has more than 350 Dairy Queen sites throughout southern and eastern China.

February 7, 2012

The University of Kentucky’s Lean Systems Program is perhaps the closest you can come to understanding lean as Toyota sees it. Program director Ken Kreafle and Kathleeen Jeurisson of Lake Region Medical, talk about the people side of true lean.

The University of Kentucky’s Lean Systems Program is perhaps the closest you can come to understanding lean as Toyota sees it. Program director Ken Kreafle and Kathleeen Jeurisson of Lake Region Medical, talk about the people side of true lean.

 

February 1, 2012

Will 2012 be the year when brands deliver more value and less hype? Ayesha Mathews-Wadhwa looks at digital design trends through the consumer behavior lens.

Will 2012 be the year when brands deliver more value and less hype? Ayesha Mathews-Wadhwa looks at digital design trends through the consumer behavior lens.

 

January 30, 2012

Learn how to handle them—and look like a hero.

No matter how good you are at what you do, what business you are in, or where it is located, you will at some point find yourself facing an irate customer. Maybe a product was flawed, a delivery was late, or a charge was inaccurate. How you deal with that customer not only will determine how he or she feels about your organization, but how you feel about yourself.

January 30, 2012

Zimbabwe-based Meikles has spent three years rebuilding its retail, hotel and tea growing business in the aftermath of devastating hyperinflation. Executive director Mark Wood talks to Gay Sutton about new business opportunities and plans for growth.

Zimbabwe-based Meikles has spent three years rebuilding its retail, hotel and tea growing business in the aftermath of devastating hyperinflation. Executive director Mark Wood talks to Gay Sutton about new business opportunities and plans for growth.

Meikles is a household name in Zimbabwe: 17 Meikles-branded department stores and a luxury five-star Harare hotel form the face of a company that has extensive experience in retail, hospitality and agriculture dating back to 1892.

January 30, 2012

Qatar Concrete Company is pioneering a new concrete mixing technology that may well revolutionise the production of this essential construction material in hot countries.

Qatar Concrete Company is pioneering a new concrete mixing technology that may well revolutionise the production of this essential construction material in hot countries. Executive directorAntoine Abboud talks to Gay Sutton about the challenges and solutions.

January 20, 2012

US convenience retailer 7-Eleven announced completion today of its deal with ExxonMobil to acquire retail interests in 51 sites in North Texas.

US convenience retailer 7-Eleven announced completion today of its deal with ExxonMobil to acquire retail interests in 51 sites in North Texas.

The sites are all in the greater Dallas/Fort Worth area and include two unused parcels of land.

The majority of locations will be rebranded as 7-Eleven stores, although they will retain the Exxon gasoline brand.

December 8, 2011

Logistics has become a critical component for economic success in today’s global scenario and Container Corporation of India is showing the way—by educating the farmer and helping everyone to reap rich rewards.

Logistics has become a critical component for economic success in today’s global scenario and Container Corporation of India is showing the way—by educating the farmer and helping everyone to reap rich rewards.

 

December 3, 2011

According to Department of Labor data released yesterday, the retail industry added nearly 50,000 jobs in November.

According to Department of Labor data released yesterday, the retail industry added nearly 50,000 jobs in November, the second highest increase since September 2007.

However, the Retail Industry Leaders Association (RILA) warned that new regulations could impede the continued pace of job growth.

The Department of Labor figures show that the retail industry added 49,800 jobs in November, raising the total of US retail jobs to 14.7 million. The retail industry has added nearly 200,000 new jobs this year alone, averaging 14,000 new jobs each month.

November 30, 2011

Thomas R. Cutler makes the case for electric hand trucks, which pay for themselves in saving lost work time and compensation claims.

Thomas R. Cutler makes the case for electric hand trucks, which pay for themselves in saving lost work time and compensation claims.

 

The back is the most injury-prone part of the body. Almost everyone will suffer back pain at some time in his or her life, yet preventing back injury is much easier than healing a back injury.

November 25, 2011

Supplying services to South Africa’s mid-market appliance and retail sector, Laser Logistics has been re-engineering its business and developing a comprehensive logistics capability.

Supplying services to South Africa’s mid-market appliance and retail sector, Laser Logistics has been re-engineering its business and developing a comprehensive logistics capability. CEO Warren Hewitt explains to Gay Sutton how this has been achieved.

 

November 21, 2011

At a time when many market sectors are struggling to find growth, we look at the key role DHL’s Supply Chain division plays in keeping its customers within Eastern Europe, Middle East and Africa competitive.

DHL is the global market leader in the logistics industry. At a time when many market sectors are struggling to find growth, we look at the key role DHL’s Supply Chain division plays in keeping its customers within Eastern Europe, Middle East and Africa competitive.

 

November 8, 2011

Bob Gannicott, Chairman and CEO of Harry Winston Diamond Corporation, and Frédéric de Narp, CEO of the luxury brand Harry Winston Inc, talk about a unique business model, the expansion of an exclusive brand, and about living up to its founder’s commitment to giving back.

Bob Gannicott, Chairman and CEO of Harry Winston Diamond Corporation, and Frédéric de Narp, CEO of the luxury brand Harry Winston Inc, talk about a unique business model, the expansion of an exclusive brand, and about living up to its founder’s commitment to giving back.

 

September 20, 2011

US convenience retailer 7-Eleven has agreed to acquire the retail interests of 28 locations from Pacific Convenience & Fuels LLC (PC&F).

US convenience retailer 7-Eleven has agreed to acquire the retail interests of 28 locations from Pacific Convenience & Fuels LLC (PC&F).

Located in the western half of the US, the acquisition includes sites in California, Oregon, Washington and Colorado, and brings the retailer’s acquisitions this year up to over 400 sites.

The transaction is expected to close in the fourth quarter of 2011, subject to closing conditions and regulatory approvals. Terms of the deal were not disclosed.

September 19, 2011

The Hamilton Harbour development is creating a new iconic landmark in Brisbane, Queensland, and represents a major milestone for project managers Devine Constructions.

The Hamilton Harbour development is creating a new iconic landmark in Brisbane, Queensland; and represents a major milestone for project managers Devine Constructions. Commercial contracts manager George Defteros talks to Jayne Alverca about the development.

 

September 12, 2011

Harrah’s Cherokee Casino & Hotel has been a North Carolina landmark since it opened in 1997. Following a major upgrade to full resort status it is now officially the largest entertainment complex in the state.

Harrah’s Cherokee Casino & Hotel has been a North Carolina landmark since it opened in 1997. Following a major upgrade to full resort status it is now officially the largest entertainment complex in the state.

 

September 9, 2011

South Africa’s Allied Technologies (Altech) has announced its acquisition of Germany’s SetOne, a provider of DVB-based products and solutions in the German-speaking region of Europe.

South Africa’s Allied Technologies (Altech) has announced its acquisition of Germany’s SetOne, a provider of DVB-based products and solutions in the German-speaking region of Europe.

Altech said that SetOne, which specialises in digital video broadcasting (DVB) STB receivers, has built alliances with key players in the value chain of its products and services offering within Asia and Europe—including licence agreements with companies such as Sisvel, MPEG LA and Rovi.