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January 30, 2012
Meikles

Zimbabwe-based Meikles has spent three years rebuilding its retail, hotel and tea growing business in the aftermath of devastating hyperinflation. Executive director Mark Wood talks to Gay Sutton about new business opportunities and plans for growth.

Zimbabwe-based Meikles has spent three years rebuilding its retail, hotel and tea growing business in the aftermath of devastating hyperinflation. Executive director Mark Wood talks to Gay Sutton about new business opportunities and plans for growth.

Meikles is a household name in Zimbabwe: 17 Meikles-branded department stores and a luxury five-star Harare hotel form the face of a company that has extensive experience in retail, hospitality and agriculture dating back to 1892.

March 16, 2011
Okura Hotels & Resorts

The world’s finest hotels combine the best in accommodation, food and service. The recent acquisition of JAL Hotels will now bring the best of Japanese hospitality to new markets.

The world’s finest hotels combine the very best in accommodation, food and service to offer their guests an unforgettable experience. Okura Hotels & Resorts certainly delivers on that front; and with the recent acquisition of JAL Hotels, the company looks set to bring the very best of Japanese hospitality to new markets, as Becky Done discovers.

 

September 16, 2010
Special feature: The Lanesborough

Celebrating its 20th anniversary this year, The Lanesborough is renowned for quality and service. Front of house manager Michael Naylor-Leyland explains to Gay Sutton how this enviable reputation has been achieved.

Celebrating its 20th anniversary this year, The Lanesborough is renowned for quality and service. Front of house manager Michael Naylor-Leyland explains to Gay Sutton how this enviable reputation has been achieved.

 

 

 

 

June 25, 2010
Ritz-Carlton Palm Beach

Jayne Flannery talks to Donald Stamets, hotel manager at the Ritz-Carlton Hotel at Palm Beach, Florida, about the unique and inspiring qualities of this one-of-a-kind ocean-front resort.

Donald Stamets, hotel manager of the AAA Five-Diamond, Forbes Five-Star Ritz-Carlton Palm Beach resort, is not given to the use of superlatives to describe the hotel he presides over. Words simply cannot do it justice. With an Ocean Boulevard address, in a legendary location, this very special hotel exudes all the charisma and mystique of Palm Beach.

August 1, 2009
Grand Hyatt Muscat

Comfortably accommodating progress
The Gulf region has gone through major changes in recent years. The Dubai skyline has changed beyond recognition, and now the Sultanate of Oman is following suit by actively encouraging business and tourism. One of the resort hotels at the forefront of this campaign is the Grand Hyatt Muscat, as Andrew Pelis finds out.
Christoph Franzen, the Grand Hyatt Muscat’s general manager, has over four years’ experience with the hotel and is currently overseeing the complex’s gradual transformation, as the Omani government seeks to further broaden the region’s appeal to the business community and beyond.

August 1, 2009
Hashoo Hospitality Group

The peak of hospitality
Hashoo Hospitality Group owns property in some of the most historic and beautiful locations in the world, but their charms are a well kept secret. Murtaza Hashwani talks to Gay Sutton about managing and expanding a five star brand during difficult times.
The mountainous northern regions of Pakistan are some of the most beautiful in the world. An integral part of the mighty Himalayan mountain range, they boast nine of the 14 highest mountain peaks in the world. For most the mere mention of the Himalayas conjures up images of Nepal, Everest, Sir Edmund Hillary and Tenzing Norgay. Many flock to Nepal each year, to climb the peak or trek its foothills, and they bring with them a fortune in tourist revenue.