editorial's blog

Mel Larsen is a creative marketing strategist. She combines vision-work, strategy and coaching to help her clients communicate effectively how they make people’s lives better. Catch her seminar Your Recipe for Marketing Success at the Business Adventures conference in London on 22 June 2012. See www.mybusinessadventure.com for details.

José Luis Gutiérrez-García is the man behind the Upcycle the Gyres Society. José Luis achieved a Master Certificate in Corporate and Environmental Sustainability from the University of San Francisco. In 2011, he held the Chair of the Sustainability Committee for a remote gold mining operation in the Arctic. Contact José Luis at http://www.indiegogo.com/UGS

John Tschohl, the internationally recognized service strategist, is founder and president of the Service Quality Institute in Minneapolis, Minnesota. Described by USA Today, Time, and Entrepreneur as a “customer service guru,” he has written several books on customer service and has developed more than 26 customer-service training programs that haves been distributed throughout the world. John’s monthly strategic newsletter is available online at no charge.

Stephen Archer is a business analyst and director of Spring Partnerships, a UK business consultancy that advises companies like Carlsberg, GE Healthcare, Disney and others about their leadership and corporate strategy.

www.spring-partnerships.com
www.stephenarcher.eu

Richard Telofski is a competitive strategy and intelligence analyst. Formerly the president of one of the world’s first competitive intelligence consultancies, Richard currently practices at The Kahuna Institute where he studies the business effects of non-traditional competition. He blogs about “The War on Capitalism” at www.Telofski.com

AmyK Hutchens serves as an intelligence activist and business strategist to leaders around the globe. She is a former senior EVP of operations for a leading sales and marketing firm, director of education for Europe and Australia for a 900 million dollar consumer products company, and chosen member of National Geographic's Educator Advisory Committee. To learn more about her firm’s proprietary Leadership Links program please visit www.amyk.com. Follow AmyK on Twitter @AmyKinc.

Robert Passikoff is founder and president of Brand Keys, Inc, with 35 years of agency and client experience in all phases of strategic brand planning for B2B and B2C product and service categories.

He pioneered work in loyalty and engagement, creating the Brand Keys Customer Loyalty Engagement Index®, the Brandweek Loyalty Leaders List, the Sports Fan Loyalty Index®, and the Women's Wear Daily Fashion Brand Engagement Index®.

Richard Telofski is a competitive strategy and intelligence analyst. Formerly the president of one of the world’s first competitive intelligence consultancies, Richard currently practices at The Kahuna Institute where he studies the business effects of non-traditional competition. He blogs about “The War on Capitalism” at www.Telofski.com

John Tschohl, the internationally recognized service strategist, is founder and president of the Service Quality Institute in Minneapolis, Minnesota. Described by USA Today, Time, and Entrepreneur as a “customer service guru,” he has written several books on customer service and has developed more than 26 customer-service training programs that haves been distributed throughout the world. John’s monthly strategic newsletter is available online at no charge.

C. J. Polychroniou is a research associate and policy fellow at the Levy Economics Institute of Bard College, New York, whose primary expertise is international political economy. His research focuses on globalization, the political economy of the United States, European economic integration, and the deconstruction of neoliberalism's political project.He has taught in universities in Greece and the United States, and was founder and director of the Center for the Study of Globalization in Athens, Greece.