Author Bios
Andrew Kinder is EMEA director of Solutions Marketing at global ERP software provider Infor. www.infor.com
Previously, Kinder was Vice President of Operations for the UK business of Mercia Software. From 1995 to 2001 he was a consultant in the UK for Boston-based Marcam Corporation, now part of Infor and focused on the process manufacturing markets.
Kinder graduated from Sheffield University, England, in 1984 with a first class honours degree in Industrial Management (BSC).
When IT works properly, no one ever notices. The software that enables production, supply and sales is only ever remarked upon when it does not match expectations.
Sales and operational planning is about understanding the implications of demand and actively managing it to ensure the objectives of revenue and profitability are met.
Manufacturing strategy and initiatives 2010-2012: Customer fulfilment
